Cut pile carpets after use can develop light and dark patches, known as shading. This is as a result of the pile surface
laying in varying directions, and the light refraction on the surface of the pile creating a 'shaded' appearance.
Shading is not detrimental to the wear of the carpet.
When the atmosphere is dry, static electricity can build up in a carpet. This may be rectified by keeping the humidity high with a
humidifier or indoor plants in water trays.
Pet paws, claws, rubber soled shoes and heels can be abrasive on carpets, particularly where use is constantly concentrated
to small areas (i.e. in front of armchairs). Move furniture occasionally to avoid any distortion to the carpet pile.
The feet of furniture will create indentations on any carpet. To help reduce marking, regularly move the position of furniture and other heavy
objects where possible. To help lift the pile back up, use a coin to 'gently' tease the pile upright.
Stair carpets receive heavy wear especially on the nosings. In some cases shifting the stair carpet can help compensate for this,
ask your carpet retailer for further details.
As a natural fibre, pure new wool is washed and scoured before being spun into carpet yarn. Throughout the manufacturing process it is
also inspected and natural minor imperfections removed. Even so, fitted wool carpets may, on rare occasions, contain slight traces of the sheep's
outdoor environment. As such Kingsmead Carpets reserve the right to carry out small on site rectifications. Your statutory rights are not affected.
All carpets using a spun yarn will shed excess fibre when first installed.
This is to be expected and does not mean there is a defect. The short fibres given off, represent a very small fraction of the pile.